Leadership in Business for Business Process -myassignmenthelp

Question: Discuss about theLeadership in Business for Business ProcessManagement. Answer: For making the purchases easier, Telstra has adopted social media marketing. This has been advantageous for the company in terms of increasing the trafficking of the audience towards the brand image. This means is innovative, which has ceased the practice of standing in long queues for recharging their mobiles or getting prepaid and postpaid connections. With the advent of social media, the customers can get these services at their home with just a click (Nahavandi 2016). Increase in the sales revenue and addition in profit margin is one of the other grounds, which has enhanced the reputation of Telstra. Amidst all these positivity, the aspect of cyber crimes has adversely affected the productivity of Telstra. These examples project both the advantages and disadvantages of the adoption of social media for Telstra personnel. Providing training to the employees about effective and judicious utilization of the machines would help the personnel to overcome the challenges. Social media is one of the best means for the Telstra personnel to establish contact with the stakeholders. Uploading the newly launched products and services on the social networking sites and the official websites helps the stakeholders to select the required product. Along with this, conducting sales exhibition for the newly launched products and services would attract large number of stakeholders and investors (Goetsch and Davis 2014). From this, Telstra can choose their target market, which would improve their focus. Organizing meetings and conferences would help the personnel to maintain the stability in the relationship with the stakeholders. However, rationality needs to be applied in contacting the stakeholders, as one wrong step would lead to conflicts, discriminations and harassments, destroying the order and harmony of the company as a whole. Identifying the objectives and goals helps the employees of companies like Telstra to envision short term goals. This prepares them to undertake challenging tasks for the enhancement of personality. Setting of objectives is equally important prior to the initiation of the business projects. Within this, speculation of the stock of resources is a crucial factor, which helps the personnel to make calculations and estimations about the status of the activities with the current possession of resources (Jeston and Nelis 2014). Herein lay the importance of making plans, which involves the nature and levels of resources needed. This enhances the understanding of the personnel in terms of the amount and quantity of resources needed for achieving the successful completion of the allocated tasks. If objectives are set well in advance, the personnel can purchase additional resources if necessary. After the completion of the tasks, analyzing the exposed performance is important in terms of asses sing the ways and mean adopted for doing the tasks. This assessment is done in order to see if the identified objectives have been fulfilled through the adopted methods. Plans help the personnel of companies like Telstra to systematize the activities according to their priority. Using templates for constructing the plans enhances the clarity of the personnel in terms of the needed resources, their allocation, strategies needed for allocation, the risks involved in implementing the strategies and resource allocations and the steps taken to minimize the identified risks (Peteraf, Gamble and Thompson 2014). The following is the proposed action plan, which Telstra might use for achieving efficiency in the business activities: Activities Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Identifying and specifying the objectives Planning the resources needed Allocation of the resources equally among the employees First round evaluation Identifying the risks involved in the proposed plans Proposing strategies for mitigating the intensity of the risks Final evaluation Table: Action plans for Telstra In view of the proposed objectives, high level of performance is needed from the employees. Exposure of collaborative performance possesses flexibility for achieving completion of the allocated tasks within the stipulated deadlines. Evaluation and analysis of the exposed performance would bring to the forefront the major drawbacks or the things, which needs adjustments. For this, the tasks need to be done well in advance, so that there is enough time for these evaluations. Stable contacts needs to be established with the suppliers, well in advance, for getting the additional resources for making up the encountered emergencies (Peteraf, Gamble and Thompson 2014). Late contacts would compel Telstra personnel to get inferior quality supplies, which is bound to result in customer and employee turnover. Consciousness towards these aspects would upgrade the standard and quality of the products and services. References Goetsch, D.L. and Davis, S.B., 2014.Quality management for organizational excellence. Upper Saddle River, NJ: pearson. Jeston, J. and Nelis, J., 2014.Business process management. Routledge. Nahavandi, A., 2016.The Art and Science of Leadership -Global Edition. Pearson. Peteraf, M., Gamble, J. and Thompson Jr, A., 2014.Essentials of strategic management: The quest for competitive advantage. McGraw-Hill Education.